Privacy policy
Last updated: August 31, 2025
We respect your privacy and are committed to protecting your personal information. Below is our full privacy policy, written to help you understand how your data is collected, used, and protected when you shop with us.
Who We Are
Open Table Store operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). Our site is powered by Shopify, which enables us to provide a secure and streamlined shopping experience.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services. If any conflict arises between this Privacy Policy and our Terms of Service, this Privacy Policy governs matters related to personal information.
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described below.
Personal Information We Collect
“Personal information” refers to data that identifies or could reasonably be linked to you. We may collect:
- Contact details – name, email, phone number, shipping/billing address
- Payment info – card details, payment confirmations, and transaction records
- Account details – login info, preferences, saved items
- Order & activity info – products viewed, purchased, returned
- Communications – emails or messages sent to us
- Device & usage info – IP address, browser/device data, referral info, browsing behavior. You can adjust your browser settings to refuse cookies or limit tracking. Some site features may not function properly without cookies.”
How We Collect Information
We collect personal information through:
- Direct input – when you place an order, sign up for email, or contact us
- Automated tracking – via cookies and similar tools
- Third-party services – such as Shopify’s checkout and analytics tools
- Partners or service providers – who help us fulfill orders or operate the site
How We Use Personal Information
Depending on your interaction with our Services, we may use your data to:
Provide and improve the Services:
- Process orders and payments
- Fulfill deliveries and returns
- Customize your shopping experience
- Recommend products
- Manage your account
Marketing and communications:
- Send promotional emails or product updates
- Show personalized ads (based on your browsing or past purchases)
- Respond to inquiries or customer support requests
You can unsubscribe from marketing emails at any time by clicking the ‘unsubscribe’ link in our emails or by contacting us.
Safety and compliance:
- Detect or prevent fraud and misuse
- Protect our customers and business
- Fulfill legal obligations or requests
How We Share Information
We may share your information:
- With Shopify and other service providers (e.g. payment processors, shipping companies)
- With marketing platforms (for example, to show personalized ads)
- With third parties only when you consent (such as social media logins or embedded widgets)
- In the event of a business sale, merger, or legal investigation
- With affiliates in our business group (if applicable)
Our Relationship with Shopify
This store is hosted by Shopify. As part of delivering services, Shopify may process your personal information and use it to support features like analytics and cross-merchant advertising.
To learn how Shopify uses customer information, visit:
Shopify Customer Privacy Policy
If you’d like to exercise your privacy rights related to Shopify’s use of your data, you can visit:
Shopify Privacy Portal
Your Rights (Depending on Where You Live)
You may have the right to:
- Access the personal info we hold about you
- Correct or delete your personal info
- Opt out of marketing communications
- Request a copy of your data or ask that we transfer it to another provider
- Lodge a complaint with a data authority
To exercise any of these rights, email us at HoyToy@OpenTableStore.ca.
We may need to verify your identity before responding to certain requests.
Governing Law
This Privacy Policy and any disputes relating to it are governed by the laws of Canada and the Province of British Columbia, without regard to conflict of law principles.
Children’s Data
Our store is not intended for use by children. We do not knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you believe a child has provided us their data, please contact us to request deletion.
Data Retention & Security
We retain your information as long as needed to fulfill orders, maintain your account, meet legal obligations, or improve our services.
While we take reasonable precautions, no system is 100% secure. Please avoid sending sensitive information via unencrypted email or forms.
We retain order and transaction records for at least 7 years to comply with tax and accounting obligations.
International Transfers
If you access our Services from outside Canada, please note that your data may be processed or stored in countries (like the U.S.) where privacy laws may differ. If you're in the EU or UK, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.
Updates to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted here with a revised date.
Contact Us
If you have questions, concerns, or would like to exercise your rights under this policy, you can contact us at:
Email: HoyToy@OpenTableStore.ca